Customer Service & Social Media Marketing Co-Ordinator
This is a bilingual Fluent English/French Customer Service & Social Media / Marketing Co-Ordinator role for an on-line, e-commerce B2C business. The CSSMC serves as the professional representative of the company therefore the consistent provision of an exceptional service and approach is crucial. The role is responsible for delivering an excellent service to all customers primarily via the company’s e-commerce website but also by answering telephone calls, providing customer information, handling transactions, and managing customer orders by interacting with the rest of the organisation. The CSSMC will get involved from the point of order entry to the point of dispatch and final delivery and invoice to the customer.
In addition, the CSSMC will manage some e-commerce areas such as social medial, web site content management, French store content management and basic digital marketing analysis through Google Analytics among others.
For more information Customer Service Social Media Marketing Co-Ordinator Dec 17
Trainee Logistics Co-Ordinator
This is a Trainee Logistics Co-Ordinator role for an on-line B2C business. The LCSC:
- Will manage the complete logistical needs of the business.
- Serves as link between the Production department and the Customer Service department providing real time information on order progress, and initiative to follow up on such progress, therefore the consistent provision of a proactive and fast service approach is crucial. The role is responsible for delivering an excellent and timely service primarily to the customer service department, by liaising internally with all other operational departments and have first-hand information on all orders from scheduling to despatch.
- The provision of communication to customers requiring updates on order tracking status
For more information Trainee Logistics Co-Ordinator Dec-17
Trainee General Production Operatives
Our client is a leading manufacturer of a wide range of bespoke reliable, high quality identification products including labels, decals, name and data plates, panel fronts and overlays, membrane switches and touchscreens with over 20 years’ experience.
The Operations Department
Duties will include assisting in busy areas of the company (Metal /Plastic finishing /Doming /Digital and Despatch) work duties includes assembling parts, Checking and packing finished goods loading and unloading machines.
For More information LXC Trainee General Production Operatives v.1 Dec 17